Core Skills
Azure AD / Entra ID
VMware vSphere
ServiceNow (ITSM)
PowerShell
Microsoft Intune
Linux / Bash
Docker
CI/CD (Jenkins / GitLab CI)
GitHub Actions
AWS / Azure / GCP (basics)
TCP/IP & VLAN
VPN
BitLocker & PKI
Salesforce
Experience
Siemens
Service Desk Analyst
Jan 2025 – Present
Monitor ERP
IT Support Operations Analyst
May – Dec 2024
Zebra Technologies
Technical Support Engineer
Apr – Dec 2023
Plexus Mfg.
Network Admin Intern
Nov 2018 – Mar 2019
Certifications & Education
Cisco Certified Network Associate (CCNA) — Routing & Switching
CCNA: Enterprise, Networking, Security & Automation
Aviatrix Certified Engineer — Multi-Cloud Network Associate (ACE)
Infratify DevOps Bootcamp 2026 — In Progress
B.Eng. Electronic Engineering Technology — UniMAP (2022)